Why we exist

We started Relic Care because so much suffering in long-term care is avoidable.

Not the suffering caused by illness — the kind caused by being left without clarity, without someone present, without enough time. That's not a technology problem first. It's a people problem technology can actually help with.

Nine years, two hospital rooms, one realization

Long before Relic Care existed, our founder, Pankaj Kumar, spent nine years walking hospital hallways as a family member, not a founder. His mother needed extended treatment. Later, his brother was hospitalized with COVID-19 while undergoing chemotherapy.

What stayed with him wasn't the diagnosis. It was the waiting. The uncertain answers — we would wait, and watch. The sense that every doctor, nurse, and care team he met was doing their best inside a system that gave them too little time to give his family what they needed.

He wrote about it afterward, in an essay he still returns to. The idea underneath it is the one Relic Care is built on: most suffering in health care isn't caused by the illness. It's caused by being left without clarity, without someone present, without enough time.

Long-term care is where that's true on every shift, not just in a crisis. Nurses and CNAs already carry more residents than hours in a day, and the paperwork meant to protect residents too often steals the time that actually cares for them. Relic Care exists to give that time back.

Our mission is to give long-term care teams back the time technology has quietly been taking from them — so care, not paperwork, gets the attention it deserves.

What that realization taught us

Three things we build by

Presence over paperwork

Every feature has one test: does it give a nurse or CNA back time to be in the room with a resident, not behind a screen.

Wherever you already work

A phone line for the floor, a web login for the office — same credentials your team already has. Features should show up where you already work.

Clarity, not "wait and watch"

Families, staff, and surveyors deserve straight, sourced answers over vague reassurance — that's what earned trust actually looks like.

Built the right way, from day one

Compliance isn't an afterthought — even at our stage.

We don't have a decade of case studies yet. Here's what we do have: safeguards built in from the first line of code, and a product shaped directly by the facilities already trusting us with it.

HIPAA / BAA-ready
Every note, call, and message handled under signed business associate agreements from day one.
Shaped by real facility staff
Every feature is tested inside the facilities we already serve, by the nurses who'll actually use it.
California-first compliance
Built and audited against California's specific long-term care requirements before anywhere else.
Founder-led support
Seven people build this full time. When you call, one of us actually answers.

Talk to the person who built this.

Book a demo and you'll meet our actual team — not a sales queue. We're small enough that what you tell us still shapes the product.