Aina Malkonian, MHA, RCFE
Lead - Long Term Care
Aina Malkonian leads outreach and partnership with Long Term Care Facilities at Relic Care. She works alongside skilled nursing and residential care administrators, helping them adopt new technology like AI documentation, language-access, and compliance tools without giving up the consent, accountability, and audit trail that surveyors and licensing bodies expect. With close to five years in long-term care, Aina has focused on standing up new facilities and tightening processes around regulatory compliance. Above all, she's driven by making sure residents receive the care in their care plan with empathy and dignity. Outside of work, Aina lives in Glendale, California, with her dog Sheri.
Posts by Aina Malkonian, MHA, RCFE
AI Documentation Software for Skilled Nursing Facilities: A Buyer's Guide
Evaluating AI documentation software for a skilled nursing facility? Start with the 48-hour and 7-day care-plan deadlines and the F842 audit trail.
Scribe Add-On or Built-In EHR AI?
PointClickCare, MatrixCare, and Netsmart all market built-in AI documentation. Here's what's actually live today, and how AB 3030 changes the calculus.
Can You Trust What Your AI Scribe Wrote?
No study has measured AI scribe accuracy in a skilled nursing facility. Here’s what outpatient research found — and what your review step needs.
Documentation Is Your Best Legal Defense - Case Studies
Two California juries ruled against long-term care operators this year. The smaller $15.75M verdict carries the sharper documentation lesson.
Losing Bilingual Staff to Immigration Enforcement: The Hidden Language-Access Risk
Federal actions have cut LTC's bilingual workforce. Here's why that exposes a compliance gap Section 1557 and F838 already required you to close.
Who's Legally Accountable for an AI-Drafted Nursing Note?
CMS's single-signer model and California's author-of-record rule put accountability on the signing clinician — not your AI scribe vendor.
AB 843 Is Dead: What Actually Governs Interpreter Access at Your California SNF
AB 843 never bound SNFs directly, and it's dead. See what Section 1557 actually requires for interpreter access at your California facility.
What California's AI Documentation Bill Would Require
AB 2575 would require disclosure and override rights for AI tools in California health facilities — what it could mean for your SNF.
Using AI Scribes - How about Patient Consent?
Planning to roll out an AI scribe at your facility? See what CMIA, CIPA, and the federal Wiretap Act require for patient consent before you go live.